Our Awards

Since 2006 ADAC has been receiving numerous prestigious awards from prominent international and local organizations in acknowledgement of its operational excellence, as well as marketing, training and corporate responsibility initiatives.

Awards 2011

AwardOrganisationNotes
Fast Travel Gold AwardIATANovember 2011 – Abu Dhabi International Airport received the golden award for Fast Travel from International Air Transport Association (IATA), becoming the first airport in the region to adopt, IATA’s latest initiative in response to the growing passenger demands for more adequate and speedy travel procedures at airports.
Routes Airport Marketing AwardsWorld Routes Awards 2011October 2011 -Abu Dhabi Airports Company (ADAC) received this year’s Asian region award and overall winner honor during the World Routes Awards 2011 held in Berlin. The award was given in recognition of the company’s efforts in developing airline and airport marketing initiatives to promote Abu Dhabi International Airport, in turn driving the growth of its partner airlines and promoting Abu Dhabi’s position as a global hub of tourism.
Stevie®’ Awards8th Annual International Business AwardsSMOctober 2011 - Abu Dhabi Airports Company (ADAC) was awarded five prestigious ‘Stevie’ trophies at the 8th International Business Awards (IBA). ADAC won awards for the Best Home Page of a website, Best Overall Web Design, and Best Corporate Event for Formula 1 2010, and further acclaimed two honoury recognitions for Best Online Press Room, and Best Support Department of the Year.
Customer Service Star AwardUAE Customer Service weekOctober 2011 - ADAC was awarded under the Responsiveness category; 2 Star awards as the “Best Public Sector Complaint Management & Service Recovery provider” in its field of services as identified by the panel of judges of experts in the field of customer service.
Air Cargo ExcellenceAir Cargo Awards from Air Cargo World MagazineJune 2011 - Abu Dhabi International Airport has been awarded the ‘Air Cargo Award of Excellence’ by Air Cargo World Magazine. Abu Dhabi International Airport excelled in its operational efficiency and superior overall rating among various airports in the world handling 300,000 or more tones of cargo; as determined by the readers of Air Cargo World Magazine.
Best Airport in the Middle EastBusiness Destinations Travel Awards 2011June 2011 - Abu Dhabi International Airport (ADIA) was awarded the “Best Airport in the Middle East” award in the Business Destinations Travel Awards 2011. The awards acknowledge Abu Dhabi Airports Company’s (ADAC) continuous commitment towards promoting a culture of excellence throughout Abu Dhabi International Airport, from customer service through to future expansion plans.
Best Airport for Tax Free Shopping, GloballyBusiness Destinations Travel Awards 2011June 2011 - Abu Dhabi International Airport (ADIA) was awarded the “Best Airport for Tax Free Shopping, Globally” award in the Business Destinations Travel Awards 2011. The awards acknowledge Abu Dhabi Airports Company’s (ADAC) continuous commitment towards promoting a culture of excellence throughout Abu Dhabi International Airport, from customer service through to future expansion plans.
Best Airport in the Middle East- Second PlaceAirport Service Quality AwardsApril 2011 - Abu Dhabi International Airport was ranked as the second top performing amongst all airports in the Middle East.
Best Premium Service AirportSkytrax - the World Airport AwardsApril 2011 - Abu Dhabi International Airport was awarded for the outstanding level of check-in services in the Etihad Airways Premium Check-In facility in Terminal 3.
IATA In-flight Catering Quality Assurance Award2010 IATA Quality Assurance AwardsIn April 2011 - ADIFC was awarded in recognition of its sustained focus on quality and safety. Abu Dhabi In-Flight Catering was ranked as one of the top 3 qualifying in-flight caterers for the 3rd consecutive year from within caterers across Europe, Middle East and Africa
Best Airport in Airline Marketing- ME & Indian Subcontinent9th Routes Asia ConferenceApril 2011 - In recognition of supporting its airline partners in supporting their marketing needs, ADAC was awarded the best airport in airline marketing efforts in ME & Indian Subcontinent in the 9th Routes Asia Conference at South Korea.
Best Airport in Airline Marketing- Asian Region9th Routes Asia ConferenceApril 2011 - In recognition of supporting its airline partners in supporting their marketing needs, ADAC was awarded the best airport in airline marketing efforts in the Asian Region 9th Routes Asia Conference at South Korea
2nd Best Service Provider” in the Middle EastAirports Council International (ACI) ASQ Survey results for the Middle East RegionFebruary 2011 - Abu Dhabi International Airport was rated as the leading airport offering ultimate customer services to passengers flying through the airport.


Awards 2010

AwardOrganisationNotes
GCAA Certification of GCASGCAAthe Department of Aviation Security & Infrastructure in the GCAA awarded GCAS the certification to its facilities in Al Bateen Airport to provide civil aviation security courses, in line with the training guidelines legislated by the Civil Aviation Law of the UAE.
Green Initiative of the Year AirportDoha Aviation SummitIn recognition of ADAC’s commitment towards the environment.
Training & Education Provider of the YearITP PublishingThe award recognize GCAS’s achievement in offering a platform that will fulfill the increasing demand for qualified professionals in the Middle East aviation sector through leading aviation modules and trainings.
The Airport of the YearITP PublishingThe award acknowledges Middle Eastern airports that have experienced a breakthrough period of success over the past 12 months, with evidence of strong performance for passenger and cargo operations, relationship building with airlines and other partners, facility enhancements and market innovation.
Ambassador for People with Special NeedsZayed Higher Organization for Humanitarian Care & People with Special NeedsBased on the report submitted and the audit conducted at T3, ADAC secured the first position and awarded with the Golden Shield, and Captain Salem Mohammad Al Khazraji from ADAC Group was honored to be an Ambassador for People with Special Needs
Certificate Of ExcellenceZayed Higher Organization for Humanitarian Care & People with Special NeedsADAC was awarded the certificate of Excellence in December 2010 on behalf of H.H. Shaikha Fatima bint Mubarak, when ADAC participated in the "National Project for Inclusion" to include People with Special Needs
Recognition on The Bridge Program initiativeHE Minister of Labor in the UAEADAC was recognized twice for the design and successful implementation of the work readiness program "THE BRIDGE" which was tailored for ADAC Employees with Special Needs and at the same time we offered free seats for UAE Nationals with Special Needs from other entities in Abu Dhabi
Recognition on The Bridge Program initiativeHE Secretary General of the Executive Council in the UAEADAC was recognized twice for the design and successful implementation of the work readiness program "THE BRIDGE" which was tailored for ADAC Employees with Special Needs and at the same time we offered free seats for UAE Nationals with Special Needs from other entities in Abu Dhabi
Golden Award – First PrizeZayed Higher OrganizationIn recognition of ADAC’s commitment towards people with special needs.
ASQ Assured certificationAirport Council International (ACI)In recognition of Abu Dhabi International airport’s service quality management systems and the commitment of its senior management to maintain the highest service standards.
Platinum Airport StatusThe International Air Transport Association (IATA)Abu Dhabi International Airport adopts 100% bar coded boarding passes (BCBP), becoming the first major airport in the Middle East to receive the status.
Best Improved Airport in the Middle EastAirport Council International (ACI)Abu Dhabi International Airport has been ranked top in eight customer service categories
Most Improved AirportSkytraxThe award was based on the votes of more than 9.8 million travellers from 100 different countries.
Best Cargo Airport of the YearAir Cargo News (ACN)Abu Dhabi International Airport outpaced in growth all the other large cargo (over 300,000 metric tons category) airports across the globe.
Best Cargo AirportAir Cargo NewsNumber 1 position in the category of large cargo airports over 300,000 tons
Bid winning- ADAC & Routes Development GroupAbu Dhabi International Airport'Routes – The World Route Development Forum' will come to Abu Dhabi in 2012
Best Airport in the Middle EastEmerging Markets Airport AwardsRanked top amongst all airports in the Middle East
Best Airport Project in the Middle EastArab Achievement AwardsAcknowledgement for Terminal 3 and improved passenger satisfaction

Awards 2009

AwardOrganisationNotes
New Airport Development AwardCentre for Asia Pacific Aviation (CAPA)T3 development
ASQ Assured certificationAirport Council International (ACI)In recognition of airport’s service quality management of systems and the commitment of its senior management to maintain the highest service standards.
Airport Marketing Award for the MERoutesAwarded for its continuous efforts in supporting marketing activities for its airline passengers
Highly Commended for Excellence in Airport MarketingThe Route Development GroupAcknowledgment of successful marketing approach towards airlines
Gold Standard AwardIATA In-flight Catering Quality Assurance (ICQA)Global award recognizing catering excellence for ADIFC

Awards 2008

AwardOrganisationNotes
Best Airport in Africa and the Middle East for Customer ServiceAirport Council International (ACI)Recognized as the best airport in the Middle east and Africa offering convenient customer service.
ASQ Assured certificationAirport Council International (ACI)In recognition of airport’s service quality management of systems and the commitment of its senior management to maintain the highest service standards.
Best Baggage Delivery Service ProviderSkytraxADIA ranked number 1 in overall airport operations
Gold Standard AwardIATA In-flight Catering Quality Assurance (ICQA)Global award recognising catering excellence for ADIFC

Awards 2007

AwardOrganisationNotes
ASQ Assured certificationAirport Council International (ACI)In recognition of airport’s service quality management of systems and the commitment of its senior management to maintain the highest service standards.
Top ASQ ranking in the Gulf Region for Check-in, Arrival Services and security & ImmigrationAirport Council International (ACI)Ranked as the top airport offering convenient airport travel services.
Best Airport Security Provider in the Middle EastITP PublishingRated as the top airport in offering security services to airlines and their passengers.

Award-winning Airports Company

Since 2006 ADAC has been receiving numerous prestigious awards from prominent international and local organizations in acknowledgement of its operational excellence, as well as marketing, training and corporate responsibility initiatives.

Get in touch

Get in touch with us at+971 (2) 575 7500