In order to handle the four extra Etihad Airways’ flights (chartered specifically for Hajj), along with Saudi Arabian Airlines’ scheduled flights to Mecca and Medina, dedicated check-in counters have been put in place. Opposite these counters, space has been allocated to the Ministry of Health to provide pilgrims with personal Hajj kits and safety booklets, and a fully equipped Hajj clinic has been established in Terminal 1 to tackle any emergency diagnosis or treatment of pilgrims, should the need arise.
In collaboration with the General Authority of Islamic Affairs and Endowments (GAIAE), several Mufties will be available at the airport to assist pilgrims, attend to their queries, and advise them on religious and Hajj matters.
In addition, AUH has worked closely with all its stakeholders such as airport police, Immigration and Customs departments, to provide a hassle-free airport experience for all passengers. Pilgrims will also be offered free food and beverage vouchers to enjoy at Abu Dhabi Duty Free while they wait to board their flights to Saudi Arabia.
Commenting on the arrangements for the holy pilgrimage, Dr. Matar Rashed Al Darmaki, Chief Executive Officer at SEHA said: “We would like to extend every support to pilgrims to ensure that their journey is comfortable. We have made the necessary arrangements to deploy additional staff at the dedicated clinic to ensure that anyone who requires medical assistance is dealt with swiftly and efficiently.”
Mohammed Al Katheeri, Acting Chief Operations Officer at Abu Dhabi Airports said: “It is an honor to provide support to pilgrims as they embark upon their journey from Abu Dhabi International Airport to Saudi Arabia. Hajj is a highly significant occasion that can also be physically demanding. We hope that the measures we have undertaken at the airport will help minimize the stress of travel for those taking part in this religious trip. We wish them a safe and peaceful pilgrimage and look forward to welcoming them back on their return.”
The airport is also implementing special arrival procedures to handle pilgrims returning from Saudi Arabia with Zamzam water.