Corporate Responsibility

At Abu Dhabi Airports, our responsibilities to benefit the communities in which we work and to minimise our impact on the environment, are part of the daily activities of each of our diverse teams and departments.

Abu Dhabi Sustainability Group

What our responsibilities mean to us

We see corporate responsibility and sustainability as fundamentals in our plans for growth and development. Here are some of the ways in which we are demonstrating this commitment:

  • Since 2010, we have been a member of the Abu Dhabi Sustainability Group (ADSG)
  • In 2011, we released our first Corporate Responsibility report, which significantly was the first of its kind from an airport in the Middle East.
  • We have established our own Corporate Responsibility Committee (CRC).

The environment 

Abu Dhabi Airports, as a world-class airport group, acknowledges that airport activities and operations may have diverse impacts on the environment. As such, it accepts the responsibility to minimize the environmental impacts of its business and will continuously ensure improvement of its environmental performance.

  • We use the standards set by the Abu Dhabi Urban Council, “Estidama” as a guideline for achieving sustainable design and construction practice in the development and remodeling of airport facilities.
  • Abu Dhabi Airports defined its approach to measure and manage the impact on climate change with the development of a Corporate Carbon and Energy Commitment Statement. Here, the focus is on managing energy consumption and lowering carbon emissions, starting with a detailed mapping of the carbon footprint at Abu Dhabi International Airport.
  • Abu Dhabi International Airport achieved Airport status at the ‘Mapping’ level of the carbon management certification programme in 2011, making it the first airport in the Asia-Pacific region to achieve Airport Carbon Accredited status.
  • In 2018, Abu Dhabi International Airport achieved Airport status at the ‘Optimisation’ level of the carbon management certification programme.
  • At ‘Optimisation’ level of Airport Carbon Accreditation, Abu Dhabi airports is required to engage their third parties in carbon footprint management. Third parties include airlines and various service providers, such as independent ground handlers, catering companies, air traffic control and others working on the airport site. It also involves engagement on surface access modes with authorities and users. 

People & communities

As the largest operator of airports in the UAE, Abu Dhabi Airports plays a key supporting social role at the regional and local levels.

  • On a community level, we support many initiatives and sponsor key local charities, such as the UAE Red Crescent and Women Union in Abu Dhabi.On an employee level, we comply with labour and workforce regulations in the UAE. In addition, we:
    • Maintain performance management and employee development programmes
    • Proactively promote special needs employment
    • Are keen supporters of Emiratisation.
  •  In support of the drive to place Abu Dhabi on the world stage, Abu Dhabi Airports plays a vital supporting role in the annual Formula One Etihad Airways Abu Dhabi Grand Prix.

  • Abu Dhabi Airports, in the spirit of community engagement, has collaborated with the Abu Dhabi Environment Agency and Abu Dhabi Police to provide valuable advertising space at our airports to communicate key messages to the community. This is supported by effective stakeholder engagement on a business-to-business and business-to-community level.

  • Accessibility for customers and employees is something that Abu Dhabi Airports has proactively pursued through a two-pronged approach:
    • Accessibility of facilities: The Zayed Higher Organisation for Humanitarian Care conducted a study to evaluate Abu Dhabi International Airport’s Terminal 3 to highlight facilities and services that require enhancement in order for ease of access.
    • Soft skills: We delivered a training programme to 20 customer service representatives on customer services for passengers with reduced mobility. Abu Dhabi Airports was awarded first place, the Golden Shield of HH Sheikha Fatima bint Mubarak.
Economic Sustainability

As an airport operator, we are a significant contributor to the economy of Abu Dhabi. The direct economic impact of Abu Dhabi International Airport in 2009 on the total GDP of Abu Dhabi was estimated to be AED 8.1 billion, with AED 2.1 billion spent on payroll and AED 6 billion on other expenditures at the airport. Our airports provide access to cities within the Emirate and are the gateway to Abu Dhabi, offering access to millions of transferring passengers.  

Award-winning Company

Since 2006 Abu Dhabi Airports has been receiving numerous prestigious awards from prominent international and local organizations in acknowledgement of its operational excellence, as well as marketing, training and corporate responsibility initiatives.

Get in touch

Get in touch with us at+971 (2) 505 5000